We invite you to apply to join our team

TRAVELLUSTRE is a membership-based portfolio of carefully recruited travel advisors/entrepreneurs headquartered in Boston and based all over the world. We are Boston's most awarded travel company, with our team members involved and engaged across the global travel community. 

TRAVELLUSTRE members continually strive to take their travel businesses to the next level. Whether an employee or a member advisor, we hold a strong commitment to one another; to support, collaborate, and engage with one another.

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Our candidate will be responsible for delivering a strategic direction for our advisor members and company as a whole, by providing coaching and career development opportunities to maximize performance. Our candidate will be responsible for building the support, workflows, and implement strategic plans to offer our members the highest levels of advisor career development opportunities, helping build operational consistency & efficiencies. Directs the advisor member satisfaction, advisor retention and business profitability objectives as measured by key performance indicators and goal setting. Effectively manage day to day operations, lead and maintain advisor relationships, and work closely with managing director on the overall growth strategy of the company.

Our member advisors are top producing advisors and highly engaged in our industry, who are dedicated to excelling in their careers as travel advisors. 

Our ideal candidate will be someone with a minimum of 5 years in the travel industry either in the advisor role or partner facing role. 

The position is Boston based at our Back Bay office location. While this position is primarily virtually based, it will be required to attend team meetings, partner events, etc. at least once per week. Hours are Monday-Friday, 9:00am - 5:30pm.

Responsibilities

• Provides day to day guidance to advisor members

• Ability to identify team strengths/development opportunities

• Develops solid plans to drive results for individual advisor members and overall growth as a company

• Monitors success measurements frequently.

• Provides feedback through one-on-one interaction, weekly team meetings, and other forms of communication

• Establish and monitor advisor member productivity, offers suggestions, and develops plans for process improvement as needed

• Ability to identify,  organize and initiate recruitment

• Ability to develop onboarding processes for new advisor members

• Ability to develop and build operational processes 

• Ability to understand and test out new technology in our industry and evaluate its effectiveness and potential within the TRAVELLUSTRE organization

• Ability to build processes, on-going training modules on industry software, technology

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Qualifications

• Minimum 5 years travel industry experience

• Proficiency in Microsoft Office Software & Google platform

• Knowledge and experience of working with Sabre, Clientbase, AXUS, ASANA. Will train on our intranat (Claromentis)

• Detail oriented 

• Ability to demonstrate personal and organizational integrity

• Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility

• Effective oral and written communications skills

• Organizational skills that result in high productivity

• Strong consultative and collaborative approach. 

• Highly organized, adaptable and comfortable working in an ambiguous environment. 

• Ability to prioritize a high volume of work and work to tight deadlines. 

• GDS experience with Sabre a plus

• Experience with Virtuoso network a plus

• Must be comfortable working with multiple points of contact and working with a variety of personalities.

• Bachelor’s Degree in Business or a related discipline or comparable experience desired but not required.

Compensation

Commesurate with experience plus quarterly bonus

401K

Benefits available

Unlimited vacation

Travel industry discount and hosted opportunities 

Birthday day off

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Email kristin@travellustre.com to learn more and apply.